Responsible CRM Emerges as a Cornerstone of Sustainable Growth in iGaming

Responsible CRM Emerges as a Cornerstone of Sustainable Growth in iGaming

Key Moments: Operators are shifting from acquisition-driven models to embedding compliance and behavioral protection into the core of CRM strategy Real-time AI-driven decisioning is transforming engagement and player safety, with auditability and ethical personalisation now central to operations Global regulatory divergence is forcing market-specific CRM approaches, particularly across the UK, US, and Latin America Performance and Protection Converge The iGaming sector is experiencing a paradigm shift in how operators define high performance. While deposit velocity and short-term value once dominated metrics, the spotlight is now on behavioral stability, audit trails,…

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Emperor Entertainment Faces Revenue Slump as Satellite Casino Shuts Down

Emperor Entertainment Faces Revenue Slump as Satellite Casino Shuts Down

Key Moments: Emperor Entertainment’s third-quarter revenue dropped 17.7% to HKD335.6 million Gaming revenue for Q3 fell by 29.64%, reaching HKD177.9 million Adjusted EBITDA for the six months to 30 September stood at HKD45.2 million, while net loss narrowed to HKD73.1 million Revenue Contracts Sharply Following Casino Closure Emperor Entertainment recorded a significant decline in third-quarter revenue, posting HKD335.6 million – down 17.7% compared to the HKD407.9 million achieved during the same period last year. This drop was largely attributed to weaker gaming performance and the group’s decision to close its…

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Ghana Leverages Betting Revenue to Strengthen National Sports Fund

Ghana Leverages Betting Revenue to Strengthen National Sports Fund

Key Moments: The Ghanaian Cabinet has received the National Sports Fund bill, and parliament will review it next. The government has confirmed that no new tax will be introduced for the Fund’s financing at this stage. Funding sources for the Sports Fund include gate fees, betting company levies, and gaming ticket contributions. Government Outlines Path for Sports Fund Financing Ghana’s Ministry of Sports and Recreation has reaffirmed its plan to use existing funding streams to support the National Sports Fund. Moreover, the ministry will rely heavily on revenue from betting…

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Costa Rican Lawmakers Consider Major Overhaul to Combat Illegal Gambling

Costa Rican Lawmakers Consider Major Overhaul to Combat Illegal Gambling

Key Moments: Lawmakers have faced renewed calls to advance Bill 25.057 following concerns over expanding illegal gambling networks. The Social Protection Board (JPS) stated that current laws have allowed unregulated gambling and illicit markets to flourish. Bill 25.057 seeks to establish mandatory licensing and regulate digital gambling platforms for the first time. Regulators Say Outdated Laws Fuel Illicit Gambling Costa Rica’s legislators are being urged to expedite their review of Bill 25.057 after warnings from regulators that outdated statutes have facilitated the rise of illegal gambling. The Social Protection Board…

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Intralot Navigates Net Loss Amid Bally’s Integration and Regulatory Changes

Intralot Navigates Net Loss Amid Bally’s Integration and Regulatory Changes

Key Moments: Intralot reported a €3.1 million net loss for the first nine months of 2025, while confirming alignment with its 2025 financial targets The €2.7 billion integration of Bally’s international assets established a new financial framework for the group The UK government’s upcoming tax increases are expected to affect profitability and delay Intralot’s growth plan by one year Financial Results and Market Performance Intralot recorded a net loss of €3.1 million over the first nine months of 2025, maintaining that its full-year targets remain on course. The company’s revenue…

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eGaming Integrity Marks Two Years of Specialized Regulatory Compliance Support

eGaming Integrity Marks Two Years of Specialized Regulatory Compliance Support

Key Moments: eGaming Integrity Ltd has completed two years of service in the eGaming compliance and audit sector The company offers independent regulatory audits, compliance programs, and advisory support Leadership emphasizes continued commitment to objective, practical assurance for clients Celebrating a Milestone in Independent Assurance eGaming Integrity Ltd is commemorating its two-year anniversary, highlighting its sustained growth and a solid track record of providing independent regulatory, compliance, and audit services to eGaming operators, suppliers, and Corporate Service Providers. The organization was founded by former regulators and seasoned compliance executives with…

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Underdog Exits Missouri Sports Betting Launch as Prediction Markets Take Priority

Underdog Exits Missouri Sports Betting Launch as Prediction Markets Take Priority

Key Moments: Underdog withdrew its application just before Missouri’s online sports betting debut on 1 December 2025 Eight major operators are set to launch on the state’s opening day Underdog is redirecting its efforts toward prediction markets, halting its partnership with the Kansas City Royals Missouri Sports Betting Prepares for December 2025 Launch Missouri regulators have confirmed that the state is set to introduce legal online sports betting on 1 December 2025. As anticipation grows, pre-registration is already underway for bettors with leading operators. The launch follows several legislative attempts…

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Flutter Faces Major Earnings Hit as UK Boosts Online Gambling Taxes

Flutter Faces Major Earnings Hit as UK Boosts Online Gambling Taxes

Key Moments: Flutter forecasts a £650 million EBITDA reduction over two years due to increased UK Remote Gaming Duty Remote Gaming Duty will rise from 21 percent to 40 percent starting April 2026 Retail gambling sectors secure relief, with bingo duty abolished and horserace betting duty unchanged Fiscal Shifts Reshape UK Gambling Landscape Flutter Entertainment now anticipates a drastic cut to its adjusted EBITDA in the wake of the UK Government’s decision to raise Remote Gaming Duty from 21 percent to 40 percent, effective April 2026. The company projects the…

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UAE Lottery Celebrates One-Year Milestone with Over $40 Million Awarded

UAE Lottery Celebrates One-Year Milestone with Over $40 Million Awarded

Key Moments: UAE Lottery has awarded more than AED 147 million ($40.03 million) to over 100,000 participants in its first year. The inaugural AED 100 million ($27.23 million) Grand Prize stands among the largest lottery payouts in the region. Five participants became millionaires through scratch cards and other games. Major Achievements in the First Year In November, the UAE Lottery marked its first year of operations by distributing over AED 147 million ($40.03 million) in total prizes to upwards of 100,000 players. The highlight of its inaugural year was a…

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Genius Sports Secures CBF Deal to Deliver Semi-Automated Offside Technology for 2026

Genius Sports Secures CBF Deal to Deliver Semi-Automated Offside Technology for 2026

Key Moments: Genius Sports has been chosen by the CBF to introduce Semi-Automated Offside Technology for Brazil’s top competitions in 2026 The SAOT system will operate using mesh-tracking data from computer-vision cameras in every first-division stadium This partnership establishes Brazil as an early adopter of high-precision automated offside systems, following other major global leagues Modernizing Brazilian Football with Innovative Technology Genius Sports has been selected by the Confederação Brasileira de Futebol (CBF) to deploy its Semi-Automated Offside Technology (SAOT) beginning in 2026. This initiative aims to revolutionize officiating in top-tier…

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