Key Moments:
- Robin Bennett, Head of Compliance at the Western Cape Gambling and Racing Board, asserts that industry protection should encompass all participants, not just players.
- Bennett identifies illegal operators and unregulated platforms as primary risks to the sector and its stakeholders.
- He emphasizes the need for enhanced responsible gambling measures and ongoing public education to ensure sustainability.
Rethinking the Concept of Protection
Discussions on responsible gambling have traditionally centered around the idea of protecting players. However, Robin Bennett, Head of Compliance at the Western Cape Gambling and Racing Board, suggests that this perspective is too narrow. Instead, he argues for a broader goal – one that safeguards the gambling industry as a whole, including licence holders, employees, and regulatory bodies, in addition to players.
Building Trust in Licensed Operations
Bennett points out that associating ‘protection’ with licensed operators can unintentionally undermine confidence in regulatory systems. He highlights that licensed entities are subject to comprehensive probity checks, legislative requirements, and ongoing compliance standards. According to Bennett, painting compliant licensees as threats is both inaccurate and counterproductive.
| Key Stakeholders | Protection Focus |
|---|---|
| Players | Shielding from illegal and predatory operators |
| Operators | Defending against unfair competition and reputational harm |
| Regulators | Preserving credibility and public trust |
Understanding the Real Threats
Bennett underscores that illegal operators and unlicensed online entities present the actual dangers to both players and the legitimacy of the sector. He asserts that robust regulation and oversight are essential for addressing these challenges and supporting the long-term health of the industry.
Responsible Gambling Within a Larger Framework
Although responsible gambling measures are acknowledged as vital, Bennett considers them just one aspect of a larger ecosystem. He calls for enhanced tools to support responsible play, better player education, and ongoing public awareness initiatives. Bennett states, “I do not suggest that the responsible gambling measures currently available are adequate. We still have a long road ahead.”
Commitment to Sustainability and Integrity
Bennett stresses that a proactive approach to protection, focused on defending the sector from criminal infiltration, money laundering, and unchecked online markets, is critical for long-term viability. He concludes, “Let it be a positive, proactive statement of our collective duty: to protect the integrity, sustainability, and legitimacy of the gambling industry in South Africa,” highlighting the benefits for all stakeholders.
Upcoming Opportunity
SiGMA South Asia is scheduled for 30 Nov – 02 Dec 2025 in Colombo, promising to bring together 5,000 delegates, over 100 speakers, and 1,000 operators for industry-leading insights and networking.
- Author
Daniel Williams
