Key Moments:
- 77% of self-excluded individuals reported a better overall quality of life
- Over 50,000 Australians have registered for self-exclusion since August 2023
- 96% of surveyed registrants either stopped or reduced betting activity
Positive Outcomes Linked to BetStop Registration
Recent data from the Australian Communications and Media Authority (ACMA) has highlighted significant improvements for individuals participating in BetStop – the National Self-Exclusion Register. According to the ACMA-commissioned research, 77% of those who registered for self-exclusion from online and phone wagering services said they now enjoy a higher quality of life.
The findings also show that 79% of registrants have experienced enhanced mental health, while 69% reported stronger personal relationships with family, friends, and partners.
Reduction in Gambling Participation
The survey discovered that nearly all registrants (96%) have either completely ceased sports or racing betting (81%) or decreased their betting activities (15%).
| Behavior Change | Percentage of Registrants |
|---|---|
| Completely stopped betting | 81% |
| Reduced betting | 15% |
Insights from ACMA and BetStop Milestone
Carolyn Lidgerwood, a member of the ACMA, stated, “We know online gambling causes a great deal of harm for too many in our communities. It is wonderful to see that the national self-exclusion register is having a positive impact. The stories shared with us are both moving and compelling,” Ms Lidgerwood said.
“We want to make sure everyone who uses phone or internet gambling in Australia is aware of their options for self-exclusion.
“It only takes five minutes to register, and this could change your life,” she said.
Growth and Reach of the Program
Since its launch in August 2023, BetStop has seen more than 50,000 Australians opt into self-exclusion, and over 32,000 currently have active exclusions in place. Registering results in exclusion from all of the roughly 190 licensed wagering providers in Australia.
The research, conducted by ORIMA for the ACMA, will also help guide the ongoing statutory review of the National Self-Exclusion Register. The comprehensive report and case studies from this research are publicly available from BetStop – the National Self-Exclusion Register research.
- Author
Daniel Williams
