Key Moments:
- DRGT completed the implementation of its comprehensive casino management system across 59 Efbet locations and more than 2,500 devices between January and March 2025
- The three-month project transitioned into a long-term operational partnership between DRGT and Efbet
- DRGT will present its latest suite of management and player-engagement solutions at BEGE 2025 in Sofia
Landmark Rollout with Efbet in Bulgaria
DR Gaming Technology (DRGT) is preparing for its second appearance at the Balkan Entertainment and Gaming Exhibition (BEGE 2025) in Sofia, scheduled for November 26 and 27. This follows the company’s entry into the Bulgarian market during the first quarter of 2025 and comes twelve months after receiving its Bulgarian manufacturer license.
From January through March, DRGT executed a significant European project by implementing its end-to-end casino management ecosystem – including cashless, player tracking, and jackpot functionalities – throughout 59 Efbet venues and over 2,500 devices. This extensive rollout has evolved into a continuing collaboration described by both companies as an operational partnership instead of a traditional supplier arrangement.
Operational Impact and Partnership Highlights
Efbet Trade Manager Marina Zaharieva reported that the system installation brought measurable operational improvements: “Not without its roll-out challenges, the installation has ultimately made a significant impact on our operational efficiencies, player engagement, and the quality of our reporting and ability to run a more streamlined operation. DRGT™ has quickly evolved into an integral part of our team, not just a technology provider.”
Marco Herrera, Chief Executive Officer at DRGT, commented: “Our work with Efbet illustrates the scalability and adaptability of our system, but more importantly, it highlights what can be achieved through genuine collaboration. The outcome goes far beyond implementation; it’s about building sustained operational value.”
Andreas Duller, Managing Director, Austria, added: “The joint effort and commitment from both teams during and after installation have set a new partnership benchmark. Efbet’s trust, honesty, and engagement have enabled us to make a meaningful impact on their day-to-day operations as well as their all-around player experience.”
Product Portfolio on Display at BEGE 2025
During BEGE 2025, DRGT will showcase a full range of management, analytics, reporting, marketing, and player-engagement solutions, including drFloorManager, drAnalytics, the drPlayerApp, the drManagementApp, and the company’s Promotions and Raffle solutions.
| Solution | Main Features |
|---|---|
| drFloorManager & drAnalytics | Deliver real-time, data-driven insights on electronic gaming machine and player activity for precise strategic decision-making and operational enhancement. |
| Promotions, Media Management, & Raffle Solutions | Provide tools for designing and managing promotions, loyalty programs, marketing communications, and automated promotional draws within the management platform. |
| drPlayerApp & Player Kiosk | Allow players to handle their wallet, review play history, access rewards, and participate in promotions; Player Kiosk connects digital and in-casino experiences. |
| drManagementApp | Empowers staff to monitor games, player activity, and key metrics from mobile devices in real time. |
| Ticketing & Cashless Integration | Enables cashless interaction and mobility via ticketing, cards, and mobile applications, driving operational efficiency and tailored player experiences. |
Innovative Tools for Operators and Players
DRGT’s solutions are designed not only to optimize operational efficiency for casino operators but also to enhance the gaming experience for players. With modular ticketing, card, and mobile application technology, the system supports seamless cashless play, increased mobility, and integrated player incentives. Players benefit from the flexibility to move effortlessly between devices and access personalized rewards, bonuses, and jackpots, all within a unified platform.
- Author
Daniel Williams
