Key Moments:
- RocketPlay has merged its Lifetime Loyalty (XP) and Seasonal VIP Progress (SP) systems into a single rewards program
- The new VIP Club offers a unified progression system, permanent base status, and expanded rewards such as up to 10% weekly cashback
- RocketPlay continues to refine the VIP Club based on player feedback, usage analytics, and performance data
Streamlined Loyalty Experience for Modern Gamers
The landscape of gaming incentives has evolved, with players seeking programs that value ongoing engagement over one-time bonuses. Recognizing this trend, RocketPlay has overhauled its VIP Club, prioritizing transparency and accessibility in its loyalty system design.
Unified Progression System and Enhanced Benefits
RocketPlay has combined its former Lifetime Loyalty (XP) and Seasonal VIP Progress (SP) tracks into a singular progression model. Players now advance along a clear, consolidated path, with distinct milestones that unlock benefits such as up to 10% weekly cashback, 5% Live cashback, up to 25% daily deposit insurance, and exclusive bonuses tied to level-ups. Notably, the base level of the VIP program is now permanent, ensuring every engaged player receives recognition for their commitment.
| Feature | Old System | New System |
|---|---|---|
| Loyalty Structure | Separate XP and SP systems | Unified single progression track |
| Base VIP Status | Not permanent | Permanent base level |
| Rewards | Varied | Up to 10% weekly cashback, 5% Live cashback, up to 25% daily deposit insurance, level-up bonuses |
Driving Retention and Long-Term Value
With a simplified and gamified approach, the new VIP Club keeps players motivated to participate across slots, live casino, and sports betting. This system is expected to boost retention and increase player activity by offering visible progress and regular incentives.
Feedback-Driven Evolution
RocketPlay has positioned player feedback at the heart of its loyalty program development. By incorporating insights derived from user interactions and performance metrics, RocketPlay iterates on the VIP Club to better align with player needs and preferences. This ongoing process aims to foster increased loyalty and sustainable growth for both players and the brand.
- Author
Daniel Williams
