Key Moments:
- JCM Global revealed new products, including the ICB ASAP robotic count room solution and CIS-based bill validation technology, during G2E 2025
- The company celebrated its 70th anniversary, emphasizing ongoing innovation in gaming technology and operational security
- JCM’s solutions, like mobile wallet connectivity and digital signage, have drawn notable industry attention for improving efficiency and guest experience
Celebrating a Legacy of Innovation
JCM Global commemorated its 70th anniversary at G2E 2025, spotlighting continuous advancements in the gaming industry. Originating in 1955 with a focus on cash-handling innovation, the company has steadily expanded its influence, driving operational efficiency and enhancing security across global gaming environments. JCM attributes this evolution to a company-wide commitment to problem-solving and responding directly to client needs, shaping future strategies around customer collaboration.
Product Launches and Recognition at G2E 2025
During G2E 2025, JCM presented a suite of innovative products tailored to current industry trends. The ICB ASAP robotic count room solution attracted significant interest and secured the Gold / First Place award in the Productivity Enhancement category at the Gaming & Technology awards. Operators across North America expressed strong interest in solutions such as the ICB ASAP, iVIZION bill validator, GEN5 thermal printer, and the ICB Intelligent Cash Box system. JCM’s digital signage displays also received considerable attention from attendees for their visual impact on casino floors.
| Product | Key Feature | Audience Response |
|---|---|---|
| ICB ASAP | Robotic count room automation | High interest; award-winning |
| iVIZION Validator | CIS-based full-note scanning | Interest in enhanced security |
| GEN5 Thermal Printer | Advanced printing technology | Core product recognition |
Securing Casino Floors with CIS Technology
JCM’s iVIZION bill validator employs CIS technology that scans and records the complete front and back of notes and tickets, including serial numbers. This approach provides a significant security improvement over traditional validators that only sample specific areas. The technology supports quick dispute resolution and helps prevent fraudulent activity, making it a crucial asset for casino operators seeking robust protection against crime.
Redefining Player Experience and Casino Operations
The company continues to integrate modern capabilities such as mobile wallet connectivity and real-time data tracking into its system solutions. These technologies enable casinos to offer players more convenient options for payment without dictating engagement preferences. JCM’s digital signage, including CLEAR displays and LED walls, have been used in creative ways by clients, such as crafting curved LED ceilings or delineating high-limit rooms from other casino areas. These displays offer flexible tools limited only by operators’ imagination, providing new avenues for enhancing guest experiences beyond standard messaging.
Advancing Efficiency Through Automation and Table Game Funding
JCM’s automation tools have generated strong interest among casino operators keen to streamline count room operations. Solutions like CountR’s TITA have resonated with attendees due to their emphasis on player convenience, allowing seamless redemption of tickets, cashless funds, and quick access to chips or conversion of winnings at table games. TITA’s integration with systems like IGT’s table management platform further enhances operational oversight and optimizes cash flow for operators.
Embracing New Technologies and Navigating Regulatory Hurdles
JCM is actively developing new solutions that incorporate technologies such as AI and advanced data analytics to keep pace with evolving industry needs. The company remains focused on aligning products with widely accepted standards, recognizing that adoption and regulatory requirements vary across jurisdictions. This approach ensures that operators can benefit from the latest innovations while maintaining compliance with local regulations.
- Author
Daniel Williams
