Roxy Palace Casino

100% up to £150 Welcome Bonus
£10

minimum
deposit

100%

welcome
bonus

15

jackpot
games

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About Roxy Palace Casino

Being established in 2002, Roxy Palace ranks among the oldest web-based casino operators in the industry. Those, who register an account with the online casino provider are guaranteed to enjoy their stay as Roxy Palace impresses with a great gambling platform, authentic atmosphere and a diverse catalog spanning over 500 high-caliber casino games, developed by the well-known software provider Microgaming. Many of the games are available in Flash mode but a downloadable casino client is also on offer.

Registered members of Roxy Palace are provided with the opportunity to make their pick from a wide range of gaming options, including everyone’s favorite video slots and video poker. Players, who prefer more traditional games, can indulge in authentic blackjack, roulette and baccarat variants or compete against the professional dealers in Roxy Palace’s Live Casino where games are broadcasted in real time. Many of the popular titles on the portfolio come with lucrative progressive jackpots which increase by the minute.

Enthusiastic gamers can access the casino from the comfort of their surroundings as Roxy Palace is mobile responsive and works smoothly on all widespread tablets and smartphones. Players can fund their newly opened accounts via a vast range of flexible, prompt and secure methods of payment. The bountiful bonuses on offer are guaranteed to make your stay at the casino even more rewarding.

Should you need help with claiming your bonus or withdrawing your winnings, you can always reach the casino’s obliging support representatives who provide assistance via email, phone and Live Chat. Players can feel safe in the knowledge Roxy Palace is a legitimate gaming provider as the casino is licensed and regulated by the Gibraltar and the UK Gambling Commissions.

Online Since

Roxy Palace went online in 2002 and is owned and operated by 32Red Plc., a company based in Gibraltar.

Deposit/Withdrawal

Minimum deposit and withdrawal amounts coincide and are set at £10 or $20.

No Deposit Bonus

Real-money players are invited via email to opt in for various Free Spins promotions. The bonus spins are typically awarded on selected games only. The Free Spins expire seven days after they have been claimed. Winnings, derived with bonus spins are subjected to a 50x playthrough before becoming withdrawable.

Welcome Bonus

The casino operator is generous to new players as they receive total of £350 in two deposits:

  • 100% bonus match up to £150 upon their first deposits
  • 25% bonus match of their second deposits worth up to £200

Newcomers should deposit at least £10 into their accounts in order to qualify for the bonus. The playthrough for the first bonus is 25x the bonus and the deposit amount, while that for the second offer is set at 50x the bonus amount.

Regular Bonuses

Existing members of Roxy Palace can partake in different leaderboards to receive a share of various bountiful prizes. In addition, players are treated with random money giveaways every Monday and Thursday.

Loyalty Programme

The casino’s Loyalty Programme consists of four tiers – Blue, Silver, Gold and Platinum. Players are automatically enrolled in the programme as soon as they register, deposit, and make their first real-money wager. Each £10 wager will earn them 1 Comp Point. Once players have collected 1,000 Comp Points, they can exchange them for £10 or the currency equivalent.

Software

Roxy Palace’s portfolio consists of over 500 high-quality games, developed by software provider Microgaming. The games can be played in Flash mode or via a downloadable casino client which is available for free on the website.

Popular Jackpots

Win big by playing Major Millions, Mega Moolah, Fruit Fiesta, King Cashalot, Treasure Nile, Cash Splash, and Tunzamunni, among other progressive jackpot games.

Game Types

Players at Roxy Palace are given a wealth of options to choose from including an impressive collection of advanced video slots like Bridesmaids and Thunderstruck, classic 3-reel slots, video poker, American, Premier, French and Multi-Wheel Roulette, European, Vegas Strip and Atlantic Blackjack, Baccarat, Craps, Red Dog and Pai Gow Poker. High-rollers should head to the High Limit section where games like Advanced Blackjack and European Roulette are available.

Live Casino

The brand’s Live Casino section is home to a nice collection spanning real-time games such as Baccarat, Blackjack, Immersive, French and Auto Roulette, Casino Hold’em, Ultimate Texas Hold’em, Caribbean Stud and 3 Card Poker.

Mobile Casino

Those, who want to play on the go can either load the games directly in their portable devices’ browsers or download the casino’s free iOS application from the App Store. An application for devices running on Android is available for a free download at Roxy Palace’s website.

Deposit Methods

Roxy Palace works with secure and flexible methods of payment only. Accepted deposit methods include bank transfers, credit/debit cards by Visa, Mastercard and Maestro, ClickandBuy, EcoCard, Entropay, Neteller, PaySafeCard, Euteller, GiroPay, iDeal, Nordea, PayPal, Qiwi, POLi, Sofort, Trustly, Trustpay, WebMoney and Astropay. Deposits carried out via most of the listed methods are processed right away. Those, who deposit via bank wire transfers will have to wait 3 to 5 business days.

Currencies

Players can choose between a wide range of currencies – EUR, GBP, USD, CAD, AUD, SEK, NOK, DKK, CHF, JPY, and RUB.

Languages

Roxy Palace is available in English, German, and Swedish.

Support

Players can reach the casino’s support team via the Live Chat feature and email – support@roxypalace.com. Calling 0800-051-8938 (toll-free for the UK) and 001-770-261-0098 (for players outside the UK) is also an option. Assistance and information are offered around the clock.

Licenses

The casino provider is licensed and regulated by the Gibraltar Gambling Commissioner and the UK Gambling Commission (license number: 39430).

FAQ about Roxy Palace

Why can I not withdraw my winnings?

Players who experience issues with cashing out their winnings should first make sure they have cleared the wagering requirements on all bonuses they have claimed at the Roxy Palace Casino. On that note, players need to carefully consider on which games they place real-money wagers as certain titles on the gaming portfolio (like craps and baccarat) do not contribute towards clearing the playthrough at all.

To cover the requirements and withdraw your winnings, you need to wager on games with higher contribution towards the playthrough, such as video slots and Keno. When all requirements have been met, the winnings will be automatically transferred from the bonus account to the real-money account in increments of £10.

How long to process my winnings?

When you request a withdrawal, the money will enter a 48-hour pending cycle for verification purposes. When a withdrawal had been requested during the weekend, the money will be processed on Monday. When processed, winnings might take between 3 to 7 business day to reach players’ bank accounts, provided they have selected credit or debit cards as a method of withdrawal.

Does Roxy Palace support a variety of currencies?

Yes, players, who register at Roxy Palace can choose between many different currencies, including EUR, CAD, USD and GBP. It is advisable to open an account in the currency of your own country (if available) to avoid incurring currency conversion fees.

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Average rating:  
 5 reviews
by Albert Hughes on Roxy Palace Casino
Amazing Live Casino

I like almost all Microgaming casinos, so Roxy Palace was a logical choice for me. It has all my favourite slots, as well as a very good live casino where I’ve tried the poker and the roulette, although I realize I’m not as skilled and experienced as other gamblers. The good thing is that there aren’t many pros at the live tables in this casino, so I usually earn a decent amount. I use the casino client and I have never had any technical problems. Overall, my experience has been very positive, smooth and without problems. That’s why I’ve never contacted the customer support, except for this one time when I had to submit copies of my ID and credit card for verification.

by Thomas Johnson on Roxy Palace Casino
Safe, reliable and fun casino

I only joined Roxy Palace a few days ago, but so far, I haven’t noticed any problems. As far I can tell, the casino is entirely safe and reliable. It offers great games, although if you want more slots or table games, you need to download the casino client. I have only tried the Flash casino, which performs fast and without any technical issues or glitches. When I registered, I deposited £50 and I received a £50 bonus, but then, I realized I had to wager the sum 50 times. This means that now I need to bet at least £2,500 before I can make a withdrawal. We’ll see how this is going to play out, but I’m not very optimistic. Still, I’m having a great time at this casino.

by Brad Sanders on Roxy Palace Casino
User-friendly but slow payouts

The casino is very user-friendly and both the instant-play interface and the downloadable software work perfectly. I had no issues starting the games or navigating through the casino, as the site is laid out very nice and at the home page, there are useful links to every section. I also had a great experience with the customer service – the support guys are very helpful and you can contact them at any time. I only had a problem the first time I wanted to withdraw my winnings because I had no idea I would be required to send the casino papers to verify my identity and my address. As a result, my withdrawal request was pending for more than a week and I managed to get my money after 10 days.

by Kathleen Brooks on Roxy Palace Casino
High-quality slots and amazing live casino

I am impressed with the quality of the games at this casino – the slots, as well as the live dealer games, are provided by Microgaming. As a big fan of this software developer, I find Roxy Palace perfect for me. The deposits are instant and if you send your verification documents beforehand, withdrawals are processed relatively quickly, depending on the payment method you register – I recommend e-wallets or credit cards for this reason. Also, the customer support is very friendly, helpful and available via a 24/7 live chat. The only thing I find a little inconvenient is that there are fewer games in the Flash casino and if you want access to all of them, you need to download and install the casino software, which is a bit old-fashioned approach to online gambling, in my opinion.

by Roger Watson on Roxy Palace Casino
Fun, reliable casino

I like Roxy Palace because it offers all of my favourite Microgaming slots, plus all the hottest progressives right now. I play Mega Moolah and Mega Moolah Isis like everyone else, but I also enjoy Fruit Fiesta and King Cashalot, as well as a dozen of other video slots from Microgaming. Overall, I am pleased with almost everything at this casino – reliable payouts, great support, and a lovely collection of games. However, the welcome bonus is not as good as I expected – they double your first deposit and give you 50% match on the second one, but you need to meet a wagering requirement of 50 times. And this is close to impossible, at least for most of the players, I think.